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March 7th, 2006 Sarano Kelley

Entry Filed under: Announcements, AudioBlog

17 Comments Add your own

  • 1. Nathaniel  |  March 11th, 2006 at 2:34 pm

    I had a pretty good week.Looks like I got 2 major accounts.Healthwise my back pain came back and that has
    limited my work.
    One the worst things that I am going through right now is that a compliance manager had a complaint about him from one of my clients.
    The man has taken it personally against me and has been rejecting
    any forms my clients have been sending for signature.Specially agravating is that he has been rejecting the forms over silly issues
    That a phone call to the client could fix in less than 10 seconds.
    This is one of those things that affects your energy,productivity
    and attitude at work.
    How do you resolve this without bowing to this russian style poliburo vindictive mentality.

  • 2. Sarano Kelley  |  March 12th, 2006 at 9:49 pm

    Okay Nathan, I hate to do to you what people do to me but what the heck. Back pain is said to be a symptom or a reflection of a “lack of support” and or “money” issues. Given the challenge with your compliance officer I would say you are definitely not feeling alot of support right now.

    Let’s remember that the only things we can do anything about are the things that we can control. You cannot control this person or how they are relating to you. You can control having an authentic communication with them.

    For example, have you sincerely apologized for the problem that this has created for them (whether or not it is your fault is not important in this example)? Have you shared with him or her the way it is hurting your health to not have their support? Have you been willing to ask the person what you can do to make up for the lack of “relatedness” between the two of you over this problem?

    This is not an easy conversation but I know you and you’re a big boy so I am confident that you can have this kind of dialogue. At the same time this passive aggressive behaviour towards you might be the only outlet this person has for their destructive energy. You could change that by being a constructive outlet for that person and who knows they might actual turn into a friend.

    Either way make sure you are taking care of your back, I spent over a year in chronic pain and that my friend is not fun! Peace,

  • 3. Nathaniel  |  March 13th, 2006 at 9:22 am

    Sarano,
    I have decided to try to resolve this issue via Ben,whom you know,hopefuly this will work.

  • 4. Sarano Kelley  |  March 13th, 2006 at 12:23 pm

    I acknowledge you for being responsible and for refusing to be a victim. Your own proactive efforts are a powerful communication to yourself which is where it matters the most.

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